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Speech by Dr Priscilla S. Muthoora Thakoor, Governor of the Bank of Mauritius at the Opening of Bank One Tribeca Lounge

Honourable Dhaneshwar Damry, Junior Minister of Finance

Mr. Rajeev Hasnah, First Deputy Governor of the Bank of Mauritius

Mr. Cyril Wong, Chairman of the Board of Bank One

Board Directors of Bank One

Mr. Sunil Ramgobin, CEO of Bank One

Mr.  Abrar Anwar, Chairman of the Mauritius Bankers Association

Mr. Daniel Essoo, Chief Executive of the Mauritius Bankers Association

Staff of Bank One

Members of the Media

Distinguished Guests

Ladies and Gentlemen

 

Good evening.

I am very pleased and honoured to be with you for the opening of Bank One’s Premium Tribeca Lounge. 

I would like to thank Mr. Wong and all the Board directors of Bank One as well as Mr. Ramgobin for their invitation and for graciously hosting us this evening to celebrate this historic milestone.

The launch of this lounge is more than the unveiling of a new physical space. It reflects Bank One’s commitment to continuously reinvent itself and adapt to the evolving expectations of customers in an increasingly digital and fast-moving financial ecosystem.

Today, the banking industry is undergoing profound transformation. Technology, data and innovation are reshaping how financial services are delivered, how customers interact with their banks, and how institutions compete in a globalized financial environment.

In response to these changes, the Bank of Mauritius is actively working in close collaboration with the Mauritius Bankers Association and the banking community to make our banking sector future ready. Our common focus on the implementation of seminal measures under our Future of Banking strategy and the research being undertaken for equipping the banking and finance workforce with the right skills and tools go in this direction.

Our objective is to develop an actionable roadmap. One that upholds the highest standards of regulation and supervision. One that also ensures our banking sector bolsters its competitiveness, resilience and more importantly, its precision.

Ladies and gentlemen,

What will ultimately set Mauritius apart as an International Financial Centre is indeed precision.

First, precision in the adoption of technology. Financial institutions must focus on innovations that deliver real value; whether through digitalisation, artificial intelligence, or advanced data capabilities.

Second, precision in serving the customers. In a world where capital and deposits can move across borders with unprecedented ease, success will increasingly depend on the ability of banks to provide seamless, personalized and efficient financial solutions.

At the Bank of Mauritius, we remain committed to driving, together with our stakeholders, the change that will help foster innovation and precision within the financial sector. Our innovation hub, Innov8, is at your disposal to explore new solutions that can strengthen our financial ecosystem.  

Ladies and gentlemen,

The future of banking is already unfolding around us. Institutions that innovate with purpose while preserving trust will shape the next chapter of our financial sector. Bank One’s first premium lounge reflects this innovative approach. With its intelligent ATMs and enhanced digital services, it will offer customers a modern banking experience that combines technology with personalized service.

On this note I congratulate Bank One on this achievement. I wish you all an enjoyable evening and Happy Independence and Republic Day.

Thank you.

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Dr Priscilla S. Muthoora Thakoor

Governor of the Bank of Mauritius

11 March 2026